Terms of Service

This site primarily serves customers in the  Southeast Asia.

Introduction
Welcome to Youkebei Official Store. By accessing or using our website (the “Site”), you agree to be bound by these Terms of Service. Please read them carefully before using our services.

These Terms apply to all users of the Site, including without limitation customers, merchants, and content contributors.

Company Information
This website is operated by YOUKEBEI CO.,LTD a company incorporated under the laws of Vietnam, with its registered address at Vimeco Building, Lot E9 Pham Hung Street, Trung Hòa Ward, Cầu Giấy District, Hanoi, Vietnam

Orders and Payments
All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
Prices are shown in Corresponding national currency and include applicable taxes unless otherwise stated.
We accept payments through PayPal and other available gateways.

Shipping and Delivery
Orders are processed within 1–7 business days. Delivery times may vary depending on the shipping location.
For full details, please see our Shipping Policy.

Returns and Refunds
We offer refunds and exchanges in accordance with our Refund Policy.
Please review that policy carefully before making a purchase.

Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

Governing Law
These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (HKSAR).
All disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Contact Information
If you have any questions about these Terms, please contact us:

📧 support@youkebei.com

🏢YOUKEBEI CO.,LTD

📍Vimeco Building, Lot E9 Pham Hung Street, Trung Hòa Ward, Cầu Giấy District, Hanoi, Vietnam